Shop Policies/Copyrights/Privacy-Security/FAQ

SHOP POLICIES & INFO ~~~

Shipping & Handling - USA:
In most cases, two to three business days handling prior to shipping are necessary following receipt of cleared payment.  Delivery is then made within 2-6 business days via USPS (with tracking).  At this time, overnight shipping and/or rush order services are NOT available so be sure to order in advance.

Shipping & Handling - OUTSIDE USA:

Exceptions (if any) to ship outside the U.S. (at this time, via the Etsy shop, only) are made by special request, acceptance of terms (adhering to shop policies, copyright notice, S/H) and are up to the discretion of M. Patrick Arts & Crafts.  

First-time buyers (outside the U.S. from a country that is NOT an EU member):  5 items MAXIMUM (on first order)

First-time and repeat buyers (outside the U.S. from a country that IS an EU member):  5 items MAXIMUM on every order.  This is due to the EU Directive on Consumer Rights issued, June 13, 2014 which allows EU members/buyers the right to return items within 14 days of receiving those items REGARDLESS of reason (something not permitted via the shop to its U.S. customers because of the nature of the product itself, and hence the reason there is NO LIMIT on the number of items that can be purchased by a customer residing in the U.S.).  

TO PURCHASE (if outside the U.S.), please contact the shop directly (either through this website at artoftwoms@yahoo.com or Etsy) with your request and include your name, address/zip code and the item numbers and (if an EU Member) the tariff code from your local post or custom's office (for silicone molds from the U.S.) so that a "Reserved Order" can be sent to you for review prior to purchasing. 

On Etsy, you don't have to register an account, you can order as a "Guest".  The Etsy shop link is:  

https://www.etsy.com/shop/artoftwoms?ref=seller-platform-mcnav

NOTE:  Violation of shop polices (to include copyright notice and other terms by Art of Two M's) is subject to refusal of business and/or possible litigation so be sure to email should you have any questions.

Zip + 4:

If you've experienced occasional delays with receiving mail, the USPS recommends adding the "zip + 4" extension code (aka "plus-4 codes" or "add-on codes" for a total of a nine-digit zip) to your "Shipping Address" if you haven't already done so.  In addition to the basic five-digit code which represents an area of the country and the delivery office where the mail is directed, the 4-digit zip+4 code identifies more "specific" locations like sectors (blocks, streets, a group of p.o. boxes, apartments, office buildings, etc) and segments (a floor, department, specific p.o. box, street side, etc.).  Although not required, using the code was designed to improve efficiency in mail sorting and delivery.

In the process of moving?  Layaway available:

Even though the typical handling time is 2 to 3 days followed by another 2 to 6 days for USPS delivery, scheduled delivery dates are "estimates" since those dates cannot be guaranteed (in most cases) for a number of reasons (bad weather, human error, and so on). Fortunately, delayed deliveries via USPS, are rare.  If you're in the process of moving and are considering a purchase without risk, please don't hesitate to email so that one or more items could be placed on layaway in your name (and free of storage or other fees for up to 90 days) until you're settled and ready to buy.  Layaway also guarantees your order in the event the ad is removed from this site due to inventory depletion (with no restock). 

Discounts/Returns/Refunds/:
Discounts (on combined S & H):  If a single order includes multiple (more than one) purchases, the S & H for each "additional" item (purchased in that same order) will be discounted.  Currently, the discounted price (for each "additional" item in the same order) is .38 for U.S. customers.  NOTE:  In addition to those automatic discounts on combined S/H, a single order that totals 1K or more receives 50% off the total S/H.   

NOTE: If multiple purchases are made in a single order and the discount (for combined S & H) is NOT reflected automatically (at time of purchase), your account will be credited the difference when the purchased items are shipped. 

 
Returns/Refunds (damaged/lost by USPS): Full refunds will be issued to your account (where the purchase originated) in the event the item you purchased was damaged due to shipping (or some unforeseen tragedy, natural disaster, celestial intervention, etc. while in transit) or lost by the USPS. In either case, please email within 14 days after receipt of a damaged item or not having received the order.  Damaged and/or "unused" items and the original packaging should be returned within 30 calendar days after receipt for a full refund (to include S & H).  M. Patrick Arts & Crafts is not responsible for any action (loss, damage, theft, etc.) that may occur after delivery (via USPS with tracking confirmation).  Other exceptions on returns will be up to the discretion of M. Patrick Arts and Crafts.

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So long as your painted, embellished piece resembles the shop's original work, please disclose the use of molds. All works by Art of Two M’s are original designs, handmade and sold exclusively.  All molds and castings (for DIY painting, if available) are made from an original work and are for personal (adult) use, only (NOT for resale, reproducing or making molds).  If the face cab castings (for DIY painting, if available by Art of Two M’s) or any "casted" piece (from using molds by same) are modified, painted, embellished and/or added to a larger work reflecting your own style (be it a OOAK or select number of works not to be used to make molds/castings), the sale of those items is permitted.

Copr. 2004-2023, Marina @Library of Congress

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AUTHORIZED DEALERS (including individual sellers online/brick-and-mortar):  NONE~~~

All of the products on this site are designed, handmade and sold exclusively by M. Patrick Arts & Crafts.  M. Patrick Arts & Crafts (user ID:  Art of Two M's) also sells its products (under its own name/user ID) on Amazon, eBay and Etsy.  This website has the complete inventory.

BUYER BEWARE: Anyone claiming to be an “authorized” dealer or having authorization to sell any molds or direct castings (made from molds manufactured by M. Patrick Arts & Crafts) is engaged in illegal, unethical practices therefore, subject to consequence.  Purchasing from fraudulent sellers puts the buyer at risk of receiving a flawed product, no product or money back.

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PRIVACY-SECURITY~~~

This site is protected by GoDaddy's GoCentral SSL security certificate, keeping all data (shop, visitors, customers, etc.) safe and confidential. 

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FAQ's~~~

Custom Work:  At this time, the shop is not able to accommodate custom order requests.

Tutorial Recommendations (flexible silicone molds):  One recommendation includes a YouTube video tutorial titled, "How to Sculpt a Face Using Molds" by Artisan Cake Company.  (The first 4.5 minutes of this 18-minute video demonstrates a successful technique for casting soft clays {in this case, fondant} in a flexible, silicone face mold.) 

Tutorial Recommendations (rigid polymer clay molds):  Three recommendations include www.polymerclayweb.com (refer to the "How to use a [polymer clay] mold" section), www.madaboutmolds.com (refer to the "Basic Instructions" section) and a video tutorial titled, "Face Push Molds" by Dan & Maureen Carlson of WeeFolk.com. This particular tutorial is brief (6.42 minutes long) and highly recommended since it shows you an easy technique for pressing and/or removing soft clay from small and larger rigid polymer clay face molds (Maureen's own design) using corn starch as a release.  NOTE:  Even though the rigid polymer clay press molds are no longer available, these recommendations are kept on site for previous purchases.   

PAYMENT OPTIONS: PayPal

ALL PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE.

CAUTION:  CHOKING HAZARD

As indicated on the shop tag (that accompanies every order), please open purchases carefully.  Products & packaging (to include bonus gift of beads or other) should be kept in safe storage away from children & animals.

PUBLIC DISCLAIMER:

Art of Two M’s maintains a “business only” relationship with GoDaddy. Their views and/or actions on issues outside of that, (whether held privately or made public in support of…), are their own.